FAQs

Are CRISTA spices organic?

Given the sheer range of spices, dry fruits and herbs that we use in our proprietary spice blends coupled with a nascent organic culture in India, it isn’t possible for us to consistently source 100% organic ingredients. However, what we are very conscious of is the use of only the highest grade of spices available in India backed by a robust cleaning, grading and grinding process.

What makes CRISTA spices unique?

CRISTA has a strict NO added colours, fillers and preservatives policy. Our spices are 100% natural, authentic and pure. Adulteration is caused by multiple intermediaries in a chain. Leveraging our pan- India procurement network over 40 years, CRISTA spices are procured directly from growing areas that adopt best practices in cultivation, thereby providing spices with high litre weight. Complimented by a mix of manual and machine cleaning at our factory, our customers are assured of a premium, hygienic and aromatic product. CRISTA blends have been forged with love, care and attention to the minutest of details. We realize the little things make a world of difference. We eat what we offer our customers.

How are CRISTA whole and ground spices different from those that are available in the market?

Contrary to popular belief, spices have numerous grades and quality parameters. CRISTA uses over four decades of R&D in pan-India spice procurement to identify the highest grade of spices for our customers. Colour, aroma, texture and taste define the quality of spices. CRISTA analyzes micro factors such as high range plantations in particular areas, consistent farming techniques, crops that offer the best litre weight, size, colour, aroma and texture. Furthermore, our spices have zero added colours, fillers or preservatives. What we eat is what you get.

How are CRISTA spice blends different from those that are available in the market?

Our spice blends are characterized by their rich colour, aroma and texture. Each blend has been customized utilizing research about the preferences of consumers cooking and eating at home. Our blends are 100% vegetarian and do not include the use of eggs. Moreover, we recognize that versatility is essential in today’s cuisines; hence most of our blends can be used in multiple cuisines and in both vegetarian and non-vegetarian dishes!

Are CRISTA spices available at my local kirana store?

Our focus is on creating a network of CRISTA products through multiple online and offline channels so that our customers can conveniently choose the channel that suits them best. If you could drop us a line with the name of your local store, we will reach out to them within 72 hours to stock our products and inform you once our products are available at that store. We will shortly provide a directory of kirana stores that we supply to. Please note that we run promotions from time to time on our website.

Does CRISTA ship outside of India?

At present, CRISTA ships overseas only for our b2b and corporate gifting segments. However, our retail product list will be available shortly on global ecommerce marketplaces. Please be sure to register on our website to receive promotional, informational and new product launch updates.

How long does CRISTA take to ship my order?

Orders received are usually booked on the following business day

How long will it take for my product to reach me?

Usually 2-4 working days but it could take up to a week.

Do you customize Gift Hampers?

Yes! Nearly all our Gifting orders are customized. There is no minimum quantity of your order, every client is assured superior service. Depending on the level of personalization and volume, we would require a minimum of 30 days time to fulfill customized orders. This may go up slightly during season time such as Diwali and Christmas, especially for bulk orders of 50 hampers or more. Please click Here to visit our gifting page for all details. Do drop us an inquiry on the form provided on the page with your details for us to get back to you.

What is the quickest way to contact you?

You can email us on info@cristaspices.com with your Order Number for Order related queries. For any other queries, you can click on the WhatsApp icon on our homepage and leave us a message. A member of our team will respond to you within 60 mins if during office hours, or then on the next business day, if the query was received after our regular business hours. Our office hours are Monday – Saturday from 10:00am to 6:00pm.