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FAQs

Given the range of spices, dry fruits and herbs that we use in our proprietary spice blends, coupled with a nascent organic culture in India, it is not possible for us to consistently source 100% organic ingredients. However, what we are very conscious of is the use of only the highest grade of ingredients backed by a robust cleaning, grading and grinding process.

CRISTA has a strict NO added colours, fillers and preservatives policy. Our spices are 100% natural, authentic and pure. Adulteration is caused by multiple intermediaries in a chain. Leveraging our pan-India procurement network of over 40 years, CRISTA spices are procured directly from growing areas that adopt best practices in cultivation. Our spices have a high litre weight/bulk density. Complimented by a mix of manual and machine cleaning at our factory, our customers are assured of a premium, hygienic and aromatic product. CRISTA blends have been prepared with love, care and attention to the minutest of details. We realize the little things make a world of difference.

Contrary to popular belief, spices have numerous grades and quality parameters. CRISTA uses over four decades of R&D in pan-India spice procurement to identify the highest grade of spices for our customers. Colour, aroma, texture and taste define the quality of spices. CRISTA analyzes micro factors such as high range plantations in particular areas, consistent farming techniques, crops that offer the best litre weight, size, colour, aroma and texture. Furthermore, our spices have zero added colours, fillers or preservatives. What we eat is what you get.

Our spice blends are characterized by their rich colour, aroma and texture. Each blend has been customized utilizing research about the preferences of consumers cooking and eating at home. Our blends are 100% vegetarian and do not include the use of eggs. Moreover, we recognize that versatility is essential in today’s cuisines; hence most of our blends can be used in multiple cuisines and in both vegetarian and non-vegetarian dishes.

Our focus is on creating a network of CRISTA products through multiple online and offline channels so that our customers can conveniently choose the channel that suits them best. If you could drop us a line with the name of your local store, we will reach out to them within 72 hours to stock our products and inform you once our products are available at that store. We will shortly provide a directory of kirana stores that we supply to. Please note that we run promotions from time to time on our website.

At present, CRISTA ships overseas only for our B2B and Corporate Gifting segments. However, our retail product list will be available shortly on global ecommerce marketplaces. Please be sure to register on our website to receive promotional, informational and new product launch updates.

Orders received are usually booked on the following business day.

Usually 2-4 working days but it could take up to a week.

Click Here for all information related to our standard Return Policy.

Yes! Nearly all our Gifting orders are customized. There is no minimum quantity of your order, every client is assured superior service. Depending on the level of personalization and volume, we would require a minimum of 30 days time to fulfill customized orders. This may go up slightly during season time such as Diwali and Christmas, especially for bulk orders of 50 hampers or more. Please click Here to visit our gifting page for all details. Do drop us an inquiry on the form provided on the Gifting page with your details for us to get back to you within 24-48 hours.

You can email us on info@cristaspices.com with your Order Number for Order related queries. For any other queries, you can click on the chat icon on our homepage and leave us a message. A member of our team will respond to you within 60 mins if during office hours, or then on the next business day, if the query was received after our regular business hours. Our office hours are Monday – Saturday from 10:00am to 6:00pm.

We would love to have our products at your store/website. You can email us on info@cristaspices.com with all your details and we will get in touch with you within 48-72 hours.

We currently offer 43 spices on our website: 13 whole, 16 ground and 14 spice blends. The current product portfolio includes all your daily essentials coupled with some specialized blends. We intend on increasing the portfolio during the course of this year, subject to stringent quality control tests.

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Free pan-India shipping above Rs. 1000. Cash on Delivery Available.